Caitlin Bruggeman Miller
Performance Improvement Manager @Gift of Life Michigan
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WORK HISTORY
Performance Improvement Manager @Gift of Life Michigan
Ann Arbor, MI, US
Provide expertise, guidance, and collaborative support to all departments in creation of business intelligence solutions.• Provide interpretation of analytics and makes recommendations for process improvement to internal stakeholders.• Provide analysis for ad hoc projects using internal and external data.• Support the strategic planning process in creation and maintenance of key performance indicators visualizations.• Participate in Gift of Life committees, workgroups and meetings as needed.• Take large, complex problems and break them down into manageable pieces, then ensure timely delivery of solutions.• Work with the VP, Performance Excellence to prioritize projects and report status.• Working with subject matter experts, translate needs to business requirements with an emphasis on non-technical, business friendly terms and language.• Identify data quality issues and make recommendations to improve the overall quality of data.• Adopt a data-driven approach to identify strategic initiatives aimed at improving operational efficiency and scalability.• Extract actionable insights from data to identify trends, patterns, and opportunities.
EDUCATION
The University of Iowa Tippie College of Business
Bachelor of Business Administration, Management Information Systems
University of Iowa
Master of Business Analytics
John Cabot University
Study Abroad, General Studies
ABOUT CAITLIN BRUGGEMAN MILLER
Experienced Business Intelligence Analyst with a demonstrated history of working in the hospital & health care industry. Skilled in Analytics, SQL Server, PowerBI, Microsoft Suite, and Databases. Possesses strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times. Contributes a positive attitude and impressive work ethic to group settings. Strong professional with a Bachelor of Business Administration focused in Management Information Systems from The University of Iowa.
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