Caitlin Klein

About Caitlin Klein

Hi there! I\'m Caitlin, and I specialize in turning \"organized chaos\" into scalable…

Experience

1. Product Success Manager

   NYC Public Schools

   Jan 2024 — Present · New York, NY, US

   Working directly with the Chief Product Officer, overseeing development and management of over 80 applications for the largest school district in the United States serving over 1 million students.+Project manage AI initiatives and strategy: oversee use case development and prioritization, coordinate vendor relationships, design and execute pilot plans, conduct market research efforts, and synthesize insights for senior leadership presentations.+ Establish a centralized product roadmap and dashboards for all NYC-DOE developed products within the Division of Instructional and Information Technology (DIIT) to inform data driven decision making.+ Ensure alignment with business requirements and foster seamless collaboration by cultivating and maintaining strategic relationships with internal stakeholders and external offices.+ Enhance collaboration, streamlining efficiency, and optimizing escalation processes by collaborating with Senior Leadership to improve product management systems.

Education

• New York University

  Master of Arts - MA

• SUNY Geneseo

  Bachelor of Arts - BA

Skills

• Editing
• Research
• Higher Education
• Microsoft Powerpoint
• Social Media
• Fundraising
• Volunteer Management
• Teaching
• Community Outreach
• Program Development
• Grant Writing
• Powerpoint
• Public Speaking