Caitlin Keenan

About Caitlin Keenan

With 20+ years of expertise in medical practice management, business practice consulting,…

Experience

1. Chief Operations Officer

   Accurate Answer Llc

   Jun 2017 — Present

   Manage and support the day to day operation of the business including but not limited to management of scheduling and staffing, answering customer calls when necessary, maintenance and coordination any and all necessary care of the business structurally and physically.• Facilitation of client relations including but not limited to direct client relations, travel for networking and meetings, sales and marketing, and active facilitation of future client leads.• Creation of Human Resource Department, policies, procedures, and handbook to ensure best practices are followed both by staff and company. Tracking of contracts, Non-Disclosure, Non-Compete Agreements, and confidentiality agreements to protect the integrity of the client- based information, employee discipline and training protocols.• Project Management for purchase, build, and implementation of new building, system upgrades, relocation, ancillary service transitions and “Go-Live”. Coordination of ancillary business support partners while transitioning and implementing new processes. Training and programming of individual business accounts to ensure fluidity and transparency.• Business On-Call coverage to ensure the success of the company, the safety of the staff, and the customer service of our client’s needs.• Assistance with formulation of consulting practices for companies to ensure best practices, formulation of strategies for growth, marketing, and compliance.

Education

• Mount Saint Mary College

  BA, English Educations/Special Education, Public Relations, Psychology

  2002 — 2006