Caitlin Felderhoff
People Operations Associate @Certinia
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WORK HISTORY
People Operations Associate @Certinia
EDUCATION
Western Kentucky University
BS
Florida College
Associate of Arts (A.A.)
ABOUT CAITLIN FELDERHOFF
I am an accomplished and business professional with robust experience acquired over the years in delivering optimal results & business value, driving events and campaigns across nonprofit organizations. Skilled in successfully developing and implementing logistical production plans, establishing solid relationships with vendors and customers, and facilitating marketing and promotional efforts to maximize attendance while ensuring seamless execution and participant satisfaction. Adept at demonstrating expertise in budget administration, promotional development, product training, market research, and cross-functional team collaboration, I also excel at effectively spearheading fundraising efforts, relationship building and donor management, and goal definition and achievement to facilitate organizational success and growth.I have excellent analytical and customer relationship management skills and recognized as out of the box thinker who develops innovative ideas for solving everyday problems more efficiently. I am an effective team leader with active coaching, training, and mentoring skills, multi-tasking capacity to work independently and in a team, and the flexibility to meet shifting goals and tight deadlines. I have outstanding verbal and written communication skills with excellent interpersonal and organizational skills to communicate and operate in a fast-paced and challenging environment with multiple departments and the public with a vision to drive the department. I am sure that my commitment to deal with various roles and activities under high-pressure situations & tight deadlines would yield impeccable results.Areas of Expertise:Event ManagementSales Management Business Development FundraisingCollaborationsSolution Selling Planning & OrganizationPresentations Contract Negotiations Process Improvement Customer Support Campaign Management Strategic Planning Training Event Promotion Customer Service Problem Solving Leadership Strong Interpersonal Skills Analytical Skills Client Relationship ManagementTeam Management Outstanding Communications Skills
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