Caitlin Ashby

Senior Logistics Account Executive and Sales Team Lead

Role
Senior Logistics Account Executive and Sales Team Lead (Stl) at Total Quality Logistics
Location
Grand Rapids, MI, US
LinkedIn followers
500 followers

About Caitlin Ashby

Senior Logistics Account Executive with 8+ years of experience delivering reliable…

Experience

  1. Senior Logistics Account Executive and Sales Team Lead (Stl)

    Total Quality Logistics

    May 2018 — Present

    Negotiate with carriers to provide cost saving options and utilize TQL\'s data to bring the best current market rates to customers• Manage daily shipments 24/7/365 ( dispatching, load tracking, quoting, etc.)• Provide exceptional customer service• Provide one-point contact service to supply any and all logistics needs• Thoroughly vet all carriers to make sure only the best rated carriers ( on time/ great communication/etc.) are used on loads• Monitor all shipments and provide updates any time of the day• Utilize our technology to provide customers with API/ EDI Integration, 24/7 tracking links able to be sent for every shipment, and numerous other cutting edge technological advancements TQL provides• Lead & manage a team of 20+ people, ranging from Entry-Level to Senior Logistics Account Executives, and mentor them to help grow their book of businessPromotions: • Prospecting Captain— November 2019 to August 2020• Saturday Group Leader (SGL)— March 2020 to April 2022• Sales Team Leader (STL)— April 2022 to October 2025Awards: • 2019- Most Improved LAE• 20••••20\'s Top LTL Broker• 20••••21\'s Top Intermodal BrokerAccomplishments:• WIL (Women In Logistics) Grand Rapids Leader• BEST (Black Employees Supporting Talent) Company Wide Panelist• Member of the TQL GR Elite• BEST (Black Employees Supporting Talent) Grand Rapids Ambassador• Lansing Founding Member

Education

  • Western Michigan University

    Human Resources Management/Personnel Administration, General

    2014 — 2018

Skills

  • Microsoft Powerpoint
  • Food & Beverage
  • Customer Service
  • Teamwork
  • Social Networking
  • Data Entry
  • Critical Thinking
  • Decision-Making
  • Hospitality
  • Customer Satisfaction
  • Event Planning
  • Easily Adaptable
  • Microsoft Office
  • Social Media
  • Leadership
  • Conflict Resolution
  • Creativity Skills
  • Public Relations
  • Public Speaking
  • Time Management
  • Cashiering
  • Administrative Assistance
  • Microsoft Word
  • Team Leadership
  • Microsoft Excel
  • Communication
  • Team Building

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Caitlin Ashby — Senior Logistics Account Executive and Sales Team Lead (Stl) at Total Quality Logistics in Grand Rapids, MI, US | Unifers