Caio Castelluber
Senior Ux Researcher @Scotiabank
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WORK HISTORY
Senior Ux Researcher @Scotiabank
Toronto, ON, CA
Conducted a variety of user research activities, including moderated and unmoderated remote usability tests- Planned, conducted, analyzed data and provided actionable insights to product teams and business stakeholders resulting in a significant increase in app ratings on both the Apple Store and Google Play- Integrated research findings with data from other sources to provide a more complete picture of user behavior and inform product decisions- Collaborated with cross-functional teams, including product managers, designers, and developers, to ensure that research insights were effectively incorporated into product development processes- Mentored and coached other researchers, guiding research methodologies and best practices, resulting in increased efficiency and higher-quality research output. Recognized for fostering a positive and collaborative team culture that empowered team members to excel in their roles.
EDUCATION
BCIT School of Business + Media
Management Skills in Communication and Negotiation, Marketing
BrainStation
Certificate, Data Analytics
UBC Sauder School of Business
Diploma, Sales and Marketing
BrainStation
Diploma, UX Design
Faculdade Novo Milênio
Bachelor's degree, Business Administration and Management, General
SKILLS
ABOUT CAIO CASTELLUBER
I am fascinated by human behavior and driven by curiosity, which has led me to a career in UX Research. My previous experience in Business Management and UX Design has given me the ability to understand users\' expectations and translate them into actionable recommendations. I believe that asking meaningful questions is equally important as properly socializing findings with stakeholders. I find my purpose in creating an inclusive environment that fosters collaboration across the organization and prioritizes the end user’s experience in design decisions. SKILLS ↓User Research | in-depth interviews | Usability Testing | Concept Testing | Heuristic Review | Surveys | Web Analytics | A/B Testing | Card Sorting | Tree Testing | Heat Maps. Wireframing | Roadmaps | Persona Development | User Stories | User Journey | Paper Prototyping | Design Thinking | User Empathy | UX Strategy | Interaction Design | Competitive Research | Accessibility TOOLS ↓Sketch | Figma | Invision | Adobe XD | Usertesting.com | Qualtrics | Google Analytics | UserZoom
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