Cailyn Oleary
Resource Manager
- Role
- Resource Management Senior Associate at EY
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Cailyn Oleary
Cailyn achieved her MBA at The Citadel Graduate College in August 2022 with magna cum…
Experience
Resource Management Senior Associate
Nov 2023 — Present · Charlotte, NC, US
Assign appropriate client service personnel to engagements by accessing information, reviewing options available and presenting recommendations based on subarea policies and client requirements.Challenge, as appropriate, scheduled hours and personnel to make sure of efficient utilization of resources.• Promote and monitor the sharing of resources; network with other team members across subareas and service lines to address resource needs and or conflicts.• Identify and address scheduling risks (e.g, excessively high/low utilization, morale issues, performance issues, staff/engagement/client issues). Take action to decrease unassigned time and balance the workload of engagement teams.• Resolve conflicts with engagement team members to identify appropriate alternatives in a timely manner considering engagement requirements and developmental goals of supported staff.• Build relationships and communicate continuously with client service personnel to identify personal schedule preferences and/or career development goals• Appropriately prioritize staffing decisions by focusing on engagement needs.• Counsel supported personnel as needed/ requested; raise issues to leadership as appropriate.• Work cross-functionally with other support functions, including recruiting, talent, and visa and immigration, to best support client servers.• Read, review and interpret utilization and scheduling reports. Utilize scheduling tools to assist in forecasting hours, tracking utilization and monitoring headcount. Communicate data to leadership and drive strategic conversations to track plan utilization.• Raise critical and complex issues identified to EM leadership.
Education
Montclair State University
Bachelor of Science - BS, Business Administration and Management
2017 — 2019
Raritan Valley Community College
Associate of Arts - AA, Business Administration and Management, General
2015 — 2017
The Citadel
Master of Business Administration - MBA, Business Administration and Management
2020 — 2022
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