Carla Hoffman

Associate Vice President, Employee Enablement, Td Bank @TD

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2017 — Present

Associate Vice President, Employee Enablement, Td Bank @TD

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CA

EDUCATION

1982 — 1986

Springfield College

Special Education and Teaching

SKILLS

SdlcIT ManagementNovell NetwareRequirements AnalysisOrganizational DevelopmentSoftware DocumentationIT OperationsActive DirectoryEnergetic LeaderIT StrategyVirtualizationBusiness Process ImprovementItilIT Service ManagementSharepointIncident ManagementHdi Service Center DirectorDisaster RecoveryTechnical SupportProject ManagementCustomer SatisfactionService DeliverySoftware Development Life Cycle (Sdlc)Requirements GatheringBusiness AnalysisItil CertifiedResource ManagementQuality AssuranceVisioRisk ManagementTeam BuildingService DeskVendor ManagementCross-Functional Team LeadershipHelp Desk SupportProcess ImprovementChange ManagementProblem Management

ABOUT CARLA HOFFMAN

With a steadfast commitment to innovation, my tenure at TD has been marked by a passion for driving organizational excellence and employee empowerment. As Associate Vice President of Employee Enablement, I\'ve been instrumental in providing top-tier technology services to over employees, ensuring our team delivers a North American global technology Service Desk, Hardware Asset Management, Software Asset Management, and more, with my passion for team development and a focus on organizational excellence. The journey through various leadership roles has honed my expertise in team building and operational efficiency. At TD, our collective efforts have streamlined processes and enhanced support systems, thereby setting a new benchmark for technology service delivery within the financial industry. We\'ve achieved this by leveraging team strengths, fostering high performance, and maintaining judicious control over operating expenses.

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Carla Hoffman — Associate Vice President, Employee Enablement, Td Bank at TD in Toronto, ON, CA | Unifers