Cachet Henderson

About Cachet Henderson

I’m a Human Resources professional with extensive experience supporting federal employees across HR, staffing, and administrative functions.My career spans nearly a decade within federal service, including roles with the Defense Logistics Agency (DLA) and Defense Finance and Accounting Service (DFAS), where I supported HR operations, personnel actions, customer service, and compliance-driven processes.In addition to my federal HR background, I provide résumé and LinkedIn profile assistance to professionals seeking clarity, confidence, and alignment in their career materials. I specialize in helping individuals translate their experience into clear, compelling language that reflects their value — particularly for federal, administrative, and early- to mid-career roles.I hold a Bachelor’s and Master’s degree in Human Resources Management and understand firsthand how hiring systems, job announcements, and professional branding intersect.Core Skills & Focus Areas:• Résumé review & optimization• LinkedIn profile positioning• Federal HR processes & personnel actions• Administrative & HR support• USAJOBS & federal hiring systems• Professional branding & career readiness• Customer service & stakeholder communication• Microsoft Office (Word, Excel, Outlook)If you’re ready to strengthen how you present your experience on paper and online, let’s connect.Career support services provided are informational in nature and not official HR or agency guidance.

Experience

1. Human Resources Specialist

   Defense Logistics Agency

   Apr 2024 — Present

   Provide human resources support in a federal environment, ensuring accurate processing of personnel actions in accordance with applicable policies and procedures.• Review and process HR documentation for completeness, accuracy, and compliance.• Serve as a point of contact for employee inquiries, delivering timely guidance while maintaining confidentiality and professionalism.• Utilize HR systems and Microsoft Office tools to track, update, and maintain HR records.• Collaborate with internal stakeholders to resolve issues and support workforce operations.

Education

• Franklin University

  Bachelor of Science - BS

  2016 — 2020

• Franklin University

  Master of Science - MS

  2021

• Franklin University

  Associate's degree

  2018 — 2020

Skills

• Outlook
• Sales
• Data Entry
• Retail
• Call Logging
• Ccui
• Moxie
• Microsoft Word
• Software Documentation
• Call Centers
• Socal Media
• Crm
• Salesforce.com
• Customer Satisfaction
• Customer Service
• Osi
• Customer Relationship Management
• Powerpoint
• Microsoft Excel
• First Info Center