C Walker

About C Walker

Multi-tasking technical trainer with strong presentation and facilitation skills.Experience in developing training materials, training, leading teams of end-users, and directing support initiatives.Trained adults in both one-on-one and classroom environments with class size as large as 30 students.Excellent oral and written communication and organizational skills.Demonstrated ability to develop creative solutions to complex problems.Demonstrated ability to use Adult Learning Principles.Experience in testing EPIC through Enterprise script software application.Certified Dragon TrainerEpic Consultant Credentialed in Cadence/Prelude, Ambulatory, CPOE, ClinDoc, with experience in Stork, Radiant, Beacon, Beaker, HIM, Reporting Workbench, My Chart, and application Script Testing, Chart Abstraction, Technical Dress Rehearsal

Experience

1. Epic

   Mar 2012 — Present · New Orleans, LA, US

   Provided advisement to leadership and hospital staff during preliminary implementation phase, supporting Go-Live on Epic Inpatient during major rollout to Physicians, Clinical Support, Administrative, and Help Desk Staff, directing support resources with issue documentation and resolution, analysis of Physician and Clinical Support Workflow Operations, and directly responsible for Physician personalization and support. Trained and facilitated Physicians, Clinical Support, Administrative, and Help Desk Staff on Epic Ambulatory and Inpatient modules for efficiency training covering Ambulatory and Specialty sites, Analysis of Physicians, Clinical Support Workflow Operations and Curriculum Development.

Education

• Sam Houston State University

  BS, Speech Communications

  2010 — 2011

• Houston Community College

  AA, Communications

  2008 — 2009