C V Vivek

Delivery Excellence Sr Manager IT Quality Management Process Consulting Quality Assurance & Audits at Cognizant Technology Solutions

Role
Delivery Excellence Manager Quality Management Assurance & Audits at Cognizant
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About C V Vivek

Over 19 years of experience with Project Management, Delivery Excellence in Process and Quality consulting in Risk, Process Improvements, SLA and Non SLA Obligations, Incident Management, Change Management, Infrastructure Operation & Project Management, Configuration Management, IT Service Desk and Service Level Management with strategic technology• Delivery Excellence Manager manage Cloud Projects along with Internal shared services Projects support being in multiple verticals. Manage multiple projects across different business units from manufacturing, health care, life science, banking and finance, to communications, media and technology. Anchoring and active participation the Cloud Risk Review Calls along with Practice Leader and Technology Leads. Participation in the BU Head Call on the major aspects• Strong project management, implementation skills that have resulted in repeated success in guiding sizeable, cross-functional, multi-cultural & multi-geographical teams in the design and launch of leading-edge solutions and best practices along with people management experience. Mentoring team members and new joinees• Impressive success in improving delivery model including tool, process automation, delivery strategy, steering architectural evaluation, design & analysis of enterprise wide systems throughout the entire business

Experience

  1. Delivery Excellence Manager Quality Management Assurance & Audits

    Cognizant

    Sep 2019 — Present · Bengaluru, IN

    A passionate and dedicated Quality Management professional with 14 years of experience in Quality assurance, Risk Management, and delivery excellence. Kalaivani has experience in Quality management system, ITIL4, continuous Improvement, Lean Six Sigma & Audit Management

Education

  • South Point High School, Kolkata

    DNIIT,MBA,ITILv3 Intermediate,Prince2 Certified, IT Infrasturucture ,Project Management,Cloud Services

    2012 — 2017

  • South Point High School, Kolkata

    DNNIT,MBA,ITILv3 Intermediate,Prince2 Certified

  • South Point High School,Kolkata

    Higher Secondary Exam, Accounting and Finance

    1994 — 1996

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