Cera Oliveira-Norris
Program Manager @Ad Hoc LLC
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WORK HISTORY
Program Manager @Ad Hoc LLC
Managing personnel and finances- Conducting 1:1s with their team, performance reviews, and playing an active role in the hiring process- Developing strong customer relationships to understand needs, maximize customer satisfaction, and identify new opportunities- Partnering with Account Executives to identify, communicate and strategically execute growth initiatives and relationship development opportunities- Ultimately responsible as Ad Hoc’s representative with the client- Collaborating with Practice Directors (Product, Engineering, Research, and Design) to ensure practice professionals within the Program are delivering high-quality work- Ensuring that all systems operate smoothly and, in coordination with QA Manager, align with ISO and CMMI quality standards
EDUCATION
Hawaii Baptist Academy
High school diploma, High School/Secondary Diplomas and Certificates
University of San Diego
Bachelor of Business Administration (B.B.A.), Finance, General
ABOUT CERA OLIVEIRA-NORRIS
Owner of Keiki Zone | PM | Real Estate Agent |
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