Divya Saxena
Senior Business Analyst @Bell
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WORK HISTORY
Senior Business Analyst @Bell
Toronto, ON, CA
EDUCATION
Indian Institute of Management Mumbai
Master of Business Administration - MBA, Business Administration and Management, General
KRISHNA INSTITUTE OF ENGINEERING AND TECHNOLOGY, GHAZIABAD
Bachelor of Technology (BTech), Computer Science
ABOUT DIVYA SAXENA
6+ years of experience in Business Analysis, Requirement Gathering & Analysis, Gap Analysis, Functional & Technical Documentation and conducting User Acceptance Testing with stakeholders.Expertise in Data Quality Analysis, Data Analytics & Reporting, Metrics & KPI definition and Data Visualization using Power BI, Tableau and MS Excel.Proficient in creating User Stories, Business Requirements Document (BRD), Functional Requirement Document (FRD), User Manuals and Business Workflows using MS Visio, JIRA, Confluence & HP ALM.Hands on experience in Project management; including project scope, estimations, project plans, design, testing, implementation, rollout, and support.Excellent Stakeholder and Client management skills; Handled complex engagements across North America, Europe, and APAC geographies.Well versed with Scrum and Waterfall methodologies; Certified Scrum Product Owner (CSPO).Experienced in designing and deploying end to end Analytics Solution targeting Actionable, Operational Insights in-line with Productivity and Performance.2021 Nominated for ‘The Ultra Lead’ Award for exemplary performance during 2021 at ITC Infotech’s Talent Appreciation Program (TAP)2021 Winner of British American Tobacco (client) PeTra Recognition Scheme 2021 Winner of Pat on the Back -\'Ripple Effect\' at ITC Infotech2020 Winner of Pat on the Back -\'Count you in\' at ITC Infotech2017 On the spot Award for managing a critical delivery at TCS2016 Certificate of Appreciation from Walgreens (client) for a zero-defect delivery.
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