Chris Broughton
Owner Video Producer @Supportsimplified
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WORK HISTORY
Owner Video Producer @Supportsimplified
Kitchener, ON, CA
I script, edit and animate explainer and walkthrough videos that turn complex products and workflows into clear, easy-to-understand experiences for customers and internal teams.
EDUCATION
Bournemouth University
BSc (Hons), Business Information Systems Management
ABOUT CHRIS BROUGHTON
With over 20 years of technical and leadership experience across different organizations in the UK and Canada, I bring a wealth of expertise in providing exceptional software support and consulting services to customers. As a hands-on leader, I am dedicated to creating a positive, supportive work culture for my teams while not being afraid to get into technical details to remove roadblocks. I ensure that efficient processes, documentation, tooling and frameworks are adopted to achieve positive outcomes. I focus on data driven decisions and key metrics such as CSAT, TTFR and NPS. I am also passionate about continuous learning and helping others to achieve their goals.My career has also provided opportunities to learn and explore fields such as data analysis, digital media, web design & video creation (e-learning/animation). Some examples of my work can be found on learn.vidyard.com/vidyard and codepen.io/vidyard.
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