Benjamin Zimon

About Benjamin Zimon

As the Director of Program Management at Palo Alto Networks, I focus on leveraging the…

Experience

1. Senior Manager, Pmo - North America, Us Public Sector, and Latam

   Palo Alto Networks

   Oct 2015 — Present

   Team leader of diverse award-winning Professional Services Program / Project Managers across multiple geographic regions to ensure project deliverables are met, completed on time, and within budget with high customer satisfaction. Managed one of the highest customer project workloads within the Global Professional Services PMO between 20••••20, led multiple internal initiatives to increase efficiency, profitability, and revenue, and developed organizational assets. Presents to executive management metrics quarterly and conducts ongoing lesson-learned efforts to improve KPIs quarter over quarter, resource utilization, skill development, and creation of project best practice artifacts to streamline future engagements. Working effectively with key stakeholders to ensure the achievement of project visions and goals are met or exceeded. Established streamlined processes, templates, and methodology within the PMO at a global scale for high-volume Professional Services projects, resulting in increased time to value to accelerate the deployment of our solution for improved customer-first experience, leading to YOY increase in customer satisfaction results and higher renewal rates. NPI lead representing Professional Services, collaborating with cross-functional teams including Sales, IT, Product, and Marketing throughout all global practices ensuring best practices are followed, developing customer-facing templates, and ensuring alignment on deliverables and deadlines to support enablement and service offerings. Partner with Services Sales, Customer Success, and Account Teams, on an internal initiative to “Shifting Left” on scoping, planning, and readiness for future Professional Services projects. Trained Project Managers and Consultants to ensure an understanding of project implementation methods, PMO processes, and tools.

Skills

• Sow
• Web Development
• Technical Training
• Pre-Sales
• Program Management
• Information Technology
• Scuba Diving
• Erp Implementations
• Salesforce.com
• Sql
• Business Process Improvement
• Jira
• Crystal Reports
• Linux
• Infor
• Xml
• Enterprise Software
• Professional Services
• Netsuite
• Microsoft Sql Server
• Oracle HR
• Palo Alto Networks
• Sharepoint
• Oracle
• Java
• Consulting
• Project Management
• Cloud Computing
• Pmp
• Sap
• Strategic Planning
• Entrepreneurship
• Websphere
• Timelink
• Implementation Methodology
• Agile Methodologies
• Clarizen
• Adp Payroll
• Firewalls
• Enterprise Network Security