Byron Bordelon

Vice President at AnSer

Role: Vice President at AnSer – Answering Services and Call Centers
Location: Baton Rouge, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Byron Bordelon

38 years of Operations, Sales, & Customer Service experience in managing small & large…

Experience

Vice President
AnSer – Answering Services and Call Centers
Jan 2018 — Present · Baton Rouge, LA, US
AnSer has 18 offices in 10 states. Very happy to be part of this well-respected company with 70+ years of experience of professionally handling all types of calls. I would like to learn about your business communication needs and offer an effective solution.As a Business Communications Consultant, I offer help to you with the best solutions to your call handling issues. From simply getting every call answered and not missing any opportunity to providing a proper work-life balance for your on call employees, AnSer has a great solution for you.Contact me anytime, I will gladly help you find the best solution for your business.

Skills

Project Management
Salesforce.com
Business Development
Call Centers
Scrum Master
Operations Management
Customer Retention
Customer Service
Leadership
Strategic Planning
Sales
Strategic Partnerships
Sales Management
Human Resources
Crm
Telecommunications
Customer Experience
Contract Negotiation
Troubleshooting
Direct Sales
Agile Project Management
Management
Team Building
Negotiation
Recruiting
Process Improvement
Business Process Improvement
Marketing Strategy
Vendor Management
Social Networking
Account Management
Customer Satisfaction
New Business Development
Team Leadership
Marketing
Networking
B2b
Customer Relationship Management (Crm)
Public Speaking
Answering Service

Contact information

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Work email
•••••@anser.com
Personal email
•••••@•••••.com
Direct dial
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Current company

AnSer – Answering Services and Call Centers

Telecommunications · 65 employees · Founded 1949 · Green Bay, Wisconsin, United States

For over 70 years, Anser has provided first class live answering services 24 hours a day, 7 days a week. As an award winning call center, we offer a complete, precise, and responsive US-based professional call answering services to help ... - grow your business through increased revenue by answering every opportunity that comes through your phone. - increase employee loyalty and morale by more uninterrupted free time away from the office and calls. Anser delivers superior telephone answering services. We offer traditional phone answering services, technical support options, order taking, appointment scheduling services, reminder calls to patients and meetings, virtual receptionist services, and technology and web-based customer support. You can rely on our team of trainers and project supervisors, whose goal is to help your efforts, to succeed and train our staff accordingly. We will not only answer your incoming calls, but also greet callers with company details, services, and product offerings and promotions. Our locally-based agents are trained to provide excellent customer care for industry-specific inquiries and service requests. We are proud to serve clients across the country, with 18 offices in 10 states. More than "just an answering service," AnSer's team strives to be the best receptionist service for all of our clients. We ensure that you will be satisfied with our customer service and well-trained staff that focuses on your needs. In 2021, our award winning team of phone agents was recognized by the three largest associations for our industry. - NAEO Top Ranked Company and Emerging Leader Award - ATSI Award of Excellence for the 21st consecutive year - CAM-X Award Of Excellence for the 16th year in a row. - Inc. 5000 fastest growing companies

anser.com

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