Byron Smith

About Byron Smith

A desire to drive impact through sales operations, product management and business insights.I have extensive sales operation experience, such as: the Rhythm of Business, pipeline management, forecast prediction and management, sales leader coaching, CRM training and dashboard creation, digital transformation of calendars and forecasting tools, and the production of reporting and insights that helped drive business results. Leadership and Coaching: I have displayed leadership in the area of mgmt, thought, and projects. I co-authored a “Thinkweek” paper which was positively commented on by Bill Gates. I reviewed new collaboration models with the Executive Vice President of Marketing and IT. I coached executives on MBR insights and commentary. Communication: I have presented to and worked with a range of groups, including front line employees and senior level execs within and outside of my company. I have also lectured at UT-Austin.Collaboration/Conflict Resolution: I engage key stakeholders to gain their buy-in and to understand any issues surrounding the product or processes. I have worked with such stakeholders as Execs, field sales, developers, operations, Accounting, Tax, Legal, and external companies to deliver solutions or change management.Operations and Business Intelligence: Standardized reporting, created BI insights, and developed scorecards and metrics that helped shape the business and drive specific actions and processes.Product Mgmt: I have over 15 years of product mgmt experience covering diverse industries, such as loyalty, ecommerce, sales, operations and CRM. Achievement: I have received recognition for my performance, such as the VP award for “Making Other’s Great,” and the Circle of Excellence Award. Published an award winning book, “Inside Lucifer’s War.”Specialties: digital transformation, sales operations, product management, loyalty and rewards, ecommerce, business process and support, business development

Experience

1. Microsoft

   Present

Education

• Texas McCombs School of Business

  MBA, Finance

  1994 — 1996

Skills

• Contract Negotiation
• Published Author
• Management
• Payments
• Forecasting
• Product Marketing
• Leadership
• Crm
• Business Development
• Business Intelligence
• Cross-Functional Team Leadership
• Writing
• Product Management
• Customer Relationship Management (Crm)
• Strategy
• E-Commerce