Byron Neal

Role: Head of Us Customer Experience and Patient Services at Kite Pharma
Location: Charlotte, NC, US
LinkedIn followers: 500 followers

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Experience

Head of Us Customer Experience and Patient Services
Kite Pharma
Dec 2025 — Present · Santa Monica, CA, US
Leading a team of 25+ customer-facing and HQ professionals across field reimbursement managers (launched the function), patient services, cell order operations, and digital platforms.

Contact information

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Work email
•••••@kitepharma.com
Personal email
•••••@•••••.com
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Current company

Kite Pharma

Biotechnology Research · 4.1K employees · Santa Monica, California, United States

At Kite, a Gilead Company, our singular focus is achieving cures with cell therapy. Our goal is to bring the promise of cell therapy to as many eligible patients as possible who may benefit. Since 2009, Kite has been at the forefront of cancer immunotherapy. Today, we are proud to be the leader in engineered T cell therapy for hematologic malignancies, but we recognize that this is just the beginning. Patients are at the heart of our focus on the cure, which is why we are committed to pursuing cell therapy as a transformative treatment option for as many patients as possible who may benefit. Unlike traditional pharmaceutical manufacturing, our therapies are not created on an assembly line. Cell therapy specialists at our manufacturing facilities reengineer a patient’s own immune cells to attack and fight their cancer cells — one patient at a time. That sense of connection to the people we serve motivates us daily at Kite. Our corporate headquarters are located in Santa Monica, California, and we have dedicated cell therapy manufacturing facilities in California, Maryland and the Netherlands. If you’re passionate about bringing the curative potential of cell therapy to more eligible patients, let’s talk. See our community guidelines: http://bit.ly/2DznMNw

kitepharma.com

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Experience

Head of Us Customer Experience and Patient Services

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