Byron L.
Sr. Engagement Manager
- Role
- Sr Engagement Manager at LexisNexis Risk Solutions
- Location
- Boca Raton, FL, US
- LinkedIn followers
- 500 followers
About Byron L.
Leading the charge in fraud risk management at LexisNexis Risk Solutions, my focus is on architecting sophisticated technical solutions that align with our clients\' business objectives. Collaborative by nature, our team works closely with customer engineering groups to design and implement API integrations and support Behavioral Biometric systems, ensuring top-notch functionality and performance.My expertise as a Senior Engagement Manager extends to advising on fraud prevention strategies within E-commerce and Finance, drawing from industry best practices. We facilitate post-go-live analyses and train clients to maximize system efficiency. It\'s a mission of continuous innovation and client engagement, grounded in a strategic, service-excellence approach to technology leadership.
Experience
Sr Engagement Manager
Oct 2018 — Present · San Jose, CA, US
Lead architectural design and solution sessions with customers, gathering and refining SOW requirements to align with business objectives.• Collaborate closely with customer engineering teams to design and implement seamless API integrations.• Support Behavioral Biometric integrations by working directly with customer engineering teams to ensure optimal functionality and performance. • Conduct post-go-live system analysis and adjustments, providing training to clients on system functionality to maximize efficiency.• Advise customers on fraud prevention strategies within the FinTech and E-Commerce sectors, leveraging industry best practices.• Develop and maintain strategic, forward-thinking roadmaps that drive success for both customers and the company.• Foster and strengthen customer relationships by positioning myself as a trusted subject matter expert (SME) through ongoing engagement and insightful recommendations.
Education
The George Washington University School of Business
Masters Certificate, Project Management
2006 — 2007
New York Institute of Technology
BS, Telecommunications Management
1991 — 1995
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