Byron Herlong
Product Owner Servicenow Software Asset Management @Fresenius Medical Care
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WORK HISTORY
Product Owner Servicenow Software Asset Management @Fresenius Medical Care
EDUCATION
Middle Tennessee State University (MTSU)
BS, Mass Communication/Media Studies
ABOUT BYRON HERLONG
ServiceNow Software Asset Management Product Owner, focused on cost savings through software license optimization. ServiceNow ITSM and Orchestration specialist with over 25 years in infrastructure engineering. Leading the Integrations and Orchestration agile pod, ingesting business use cases and developing automation solutions in the platform. CMDB and Discovery expertise, onboarding over 30 countries and associated data centers. Migration of disparate ServiceNow instances into a single instance through ebonding and REST integrations. Optimization of support structures for over active platform users.
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