Consuelo Sierra
Freckle Tattoo Specialist | Brow Artist | Lash Artist
- Role
- Bilingual Technical Support Specialist at FareHarbor
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Consuelo Sierra
My journey to permanent makeup might surprise you! I started my career as a front-end…
Experience
Bilingual Technical Support Specialist
Mar 2025 — Present · Denver, CO, US
Provide exceptional technical support to English and Spanish-speaking clients in the US, Europe, and Latin America via phone and email- Deliver personalized, white-glove service by effectively listening, understanding, and solving client issues with precision- Collaborate with cross-functional teams to ensure seamless support and resolution of client needs- Communicate client feedback and insights to the product team to help improve FareHarbor’s services and features- Contribute to the creation and enhancement of FareHarbor\'s help documentation to improve self-service resources- Assist in the development, improvement, and implementation of standard operating procedures (SOPs) to ensure consistent, high-quality support.
Education
freeCodeCamp
Full Stack Web Development Certification, Computer Software Engineering
2016 — 2017
Mana Collaborative & Training Center
Permanent Cosmetics Makeup | Fine Line Tattoos | Lash Extensions
Turing School of Software & Design
Front-End Engineering
2019 — 2020
College of the Desert
Associate of Arts - AA, Social and Behavioural studies
2011 — 2013
Coachella Valley Beauty College
Cosmetology/Cosmetologist, General
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