Byareeta Castalino
Customer Service Representative (Agent) @AllianceOne
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WORK HISTORY
Customer Service Representative (Agent) @AllianceOne
Toronto, ON, CA
EDUCATION
Mumbai University
Bachelor of Business Administration (BBA)
Narsee Monjee Institute of Management Studies
Post Graduate
ABOUT BYAREETA CASTALINO
A dedicated and result-driven professional with over 8 years of experience in different sectors like Credit Rating Firms, Banking, Payment Industry, Hospitality and Auto-Dealership. Adept at utilizing a variety of tools and software, including MS Office Suite, Salesforce CRM, JIRA, Confluence, and various reporting and data visualization tools, to streamline processes, manage data, and generate insightful reports. Recognized for outstanding performance and dedication in previous roles, with multiple awards and commendations. Proficient in data analysis, KPI reporting, process training, and documentation, and excel in customer relationship and stakeholder management.
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