Brandon Wheeler
Supervisor - Cross Functional Technology | Leader • Commissioner • Consultant • Designer • Developer
- Role
- Supervisor - Service Management Technology at COUNTRY Financial®
- Location
- Bloomington, IL, US
- LinkedIn followers
- 500 followers
About Brandon Wheeler
Hi there! I\'m a tech enthusiast who loves using technology to make a positive impact. As the Supervisor of the Service Management Technology team, I get to lead an amazing group of engineers and developers from all over the world. Together, we keep over 20 platforms running smoothly and securely.I\'m passionate about innovation and always looking for ways to optimize systems and enhance user experiences. In the short term, I\'m excited to take on roles that help me grow my leadership skills and drive cool, innovative projects. I love leading teams to achieve great things and fostering a culture of continuous improvement and creativity.Looking ahead, I see myself taking on more strategic roles where I can make a big impact. I want to lead initiatives that use cutting-edge technologies to transform business processes and deliver real value. My goal is to make a significant difference in both the organization and the community through my expertise and dedication.I\'ve got a strong background in Design, Data, Analytics, AI, Machine Learning, Low/No-Code Development, Process Automation, and Business Process Management. Plus, I\'m a certified Lean Six Sigma Green Belt and Business Analyst, which helps me turn complex topics into simple, actionable strategies.Outside of work, I serve as a commissioner for the City of Bloomington Technology Commission, where I use my skills to drive community innovation. Let\'s connect and see how we can innovate together!
Experience
Supervisor - Service Management Technology
Mar 2023 — Present · Bloomington, IL, US
As a Service Management Technology Supervisor, I lead a dynamic team of software engineers and developers in the development, support, and management of critical DevSecOps and Service Management platforms. My primary responsibilities include overseeing the integration and optimization of tools such as GitLab Ultimate, Docker, Artifactory, and ServiceNow, as well as creating custom automation solutions to enhance operational efficiency.**Key Responsibilities:**- Mentor and guide a team of highly skilled engineers and developers, fostering a collaborative and innovative environment- Ensure the seamless operation and continuous improvement of DevSecOps and Service Management platforms- Design and implement custom automated solutions, such as web analytics dashboards and communication centers- Champion the adoption of DevSecOps best practices and promote a culture of continuous improvement- Identify and address inefficiencies within the software development and service management processes- Collaborate with cross-functional teams and stakeholders to gather requirements and align project objectives- Develop and deliver training programs to upskill team members and ensure they stay current with emerging technologies.
Education
Illinois State University
Bachelor of Science - BS, Marketing
2010 — 2012
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