Bruna Vila Verde
Assistant General Manager @Accor
Slough, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2022 — Present
Assistant General Manager @Accor
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Heathrow, GB
implementing Health & Safety, Fire Safety, Food Safety, Financial and Risk Management practices in line with Accor policies and guidelines- implementing Risk Management practices in line with Accor policies and guidelines- recruitment, induction, coaching, mentoring of new team members- general operations management
EDUCATION
2005 — 2007
Politécnico da Guarda
Bachelor of Science (BS), Tourism and Leisure
2007 — 2008
Wyższa Szkoła Informatyki i Zarządzania w Rzeszowie
Bachelor of Science (BS), Business Management
SKILLS
RestaurantsTeamworkHotel ManagementOperaDaily ReportsFood & BeverageHuman Capital ManagementCustomer ServiceRooms Division ManagementHospitality ManagementRooms DivisionFront OfficeDaily Operations ManagementProperty Management SystemsManagementGuest RecoveryHospitalityFolsMicrosoft ExcelMicrosoft OfficeEmployee TrainingBudgetsHotel BookingPre-OpeningHospitality IndustryResawebYield ManagementCustomer SatisfactionDaily OperationsMicrosHotel DesignService StandardsEvent ManagementEmployee EngagementRevenue AnalysisCustomer ExperienceLeisureRecruitingTourismHotels
ABOUT BRUNA VILA VERDE
Experienced hospitality leader with a strong track record in multi-department operations,…
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