Balaji V.

About Balaji V.

Result-driven hands-on Engineering Leader with a proven ability to architect, develop, and deliver innovative, customer-focused software solutions that align technology strategies with business objectives.* Led migration to open-source software and technologies alongside comprehensive application redesign, resulting in annual license cost reductions of $700K while maintaining functionality and improving security and efficiency.* Led the successful development and deployment of a transformative product for 401(k) confirmations, checks, and statements, eliminating external vendor dependency and mail delivery while enabling rapid adaptation to business changes with robust data governance and security measures, resulting in annual savings exceeding $8 million while significantly improving online and on-demand user accessibility while achieving 98% uptime.* Led services migration to on-premises cloud infrastructure, delivering a 20% increase in company ROI. Collaborated closely with product and business teams to ensure seamless client onboarding through engaging product demos.* Led a global team of engineers designing and deploying over 140 critical legacy web and batch services to AWS, successfully migrating most services from the licensed ETL system. This seamless transition resulted in a $800K expense reduction, minimized downtime, and significantly enhanced client satisfaction.* Leadership: Engineering Management, Product Management, Cross-Functional Collaboration, Team Mentorship * SDLC, Agile Methodologies & Collaborative Tools: Scrum and Kanban, Jira, Confluence, Vizio, Lucidchart * Software Development & Architecture: Solution Architecture, Event-Driven Architecture, Distributed Systems, Service-Oriented Architecture, API-led Design, SaaS, GitHub Copilot * Cloud Technologies & Platform Management: AWS services, Docker, Kubernetes, Windows, Linux, Bash scripting * API Design & Development: SOAP/REST APIs, GraphQL-AWS AppSync, Postman (+scripting), Swagger * Programming, Frameworks & Testing: Java, Python, Spring Boot, NodeJS, Angular, ExtJS, JUnit, Testcontainers * Data Management & ETL: AWS Glue, Lambda, S3, DynamoDB, MongoDB, SQL, RDBMS, Snowflake * Messaging and Event Streaming: Apache Kafka, IBM MQ, AWS Kinesis * CI/CD - DevOps Practices: Git, Jenkins, Docker, JFrog, Grafana, AWS CloudWatch, Dynatrace, Nexus, Maven * Security & Compliance: Veracode, SonarQube, Checkmarx, Fortify

Experience

1. Solutions Architect

   United States Postal Service

   Jan 2025 — Present

Education

• Indian Institute of Science (IISc)

  Master of Engineering, Electrical Engineering

  1995

• University of Madras

  Bachelor of Science (BSc), Physics

Skills

• Cmmi
• Incident Management
• Sla
• Itil Certified
• Service Level Management
• Solution Architecture
• People Management
• Team Management
• IT Service Management
• Infrastructure
• Vendor Management
• Service-Level Agreements (Sla)
• Business Process Improvement
• Service Desk
• Process Improvement
• Troubleshooting
• Iso 20000
• Service Delivery
• Disaster Recovery
• Technical Support
• Business Analysis
• Requirements Analysis
• Itil
• Management
• Information Technology
• Data Center