Michael Chance
Customer Success Manager at BRANDLIVE
- Role
- Customer Success Manager at Brandlive
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Michael Chance
My background in interactive media development and video production has landed me in positions where I have been able to shine as a creative, diverse, detail-oriented, organizational, communicating team leader. My current position as the Program Visionary manager for 6Connex, the industry-leading Virtual Events Platform company, based in San Antonio, Texas, has let me put my creative consultation skills to good use. There I have been responsible for budgeting, scheduling, and managing high-level projects for industry-leading companies in the digital communications world and more. I am highly motivated, have excellent interpersonal skills, work well under pressure, can meet deadlines, and have a knack for keeping projects moving from one step of completion to the next.
Experience
Customer Success Manager
Mar 2025 — Present
As a Customer Success Manager at a virtual event and streaming company, I serve as the primary advisor for clients, ensuring they maximize the platform’s value. By building strong relationships, I drive retention, identify growth opportunities, and provide strategic event consultation. Collaborating with sales, product, and support teams, I help resolve challenges, advocate for customer needs, and enhance the overall experience to ensure long-term success.
Education
De Anza College Film/Television Department
AA Film, Directing, Digital Media
2002 — 2006
Skills
- Entrepreneurship
- Web Development
- Short Films
- User Experience
- Content Strategy
- Computer Animation
- Videography
- Creative Direction
- Camera
- Music Videos
- Visual Effects
- Virtual Events
- Storytelling
- Trade Shows
- Post Production
- Digital Video
- Commercials
- Cms
- 3d
- Animation
- Marketing
- Mobile Marketing
- Video Games
- Media Production
- Feature Films
- Website Development
- Video
- Motion Graphics
- Digital Marketing
- Lead Generation
- Audio Editing
- Editing
- Broadcast
- Leadership
- Hd Video
- Digital Signage
- Directing
- Product Marketing
- Film
- Video Production
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