Burak Yigit
- Role
- Technical Support Engineer at Fortinet
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
Experience
Technical Support Engineer
Mar 2022 — Present
Responsibilities- Conducting technical analysis and investigation to resolve reported issues related to FortiMail, Fortisandbox, Fortivoice, Fortideceptor, Fortiphish, and FortiNDR products- Replicating customer environments using lab equipment to facilitate efficient issue resolution- Creating technical Knowledge Base (KB) documentation to document issue resolutions and support team knowledge.
Skills
- Programming
- Social Media
- Switches
- Project Management
- Hotspot
- Networking
- Telecommunications
- Microsoft Office
- Strategic Public Relations Planning
- Vlan
- Project Planning
- Matlab
- Firewalls
- Social Networking
- C
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