Yogendra Bundela

About Yogendra Bundela

As the Deputy Chief Information Officer at Mass General Brigham Health Plan, I am responsible for driving enterprise-wide IT operations, including Business Configuration and Analysis, Dev-Ops, IT Operations, Data Architecture and Business Intelligence functions. With a focus on strategic relationships with key IT product and service providers, I manage operational issues with both retained and outsourced organizations.I bring a competitive edge to the company\'s future vision of technology, systems, and operations through my understanding of Mass General Brigham Health Plan\' core IT systems like QNXT and CCA, system capabilities and capacities. I oversee systems performance and service level requirements and manage IT resources to strike a balance between tactical and strategic demands. Additionally, I lead the implementation of continuous improvement programs and strategic projects at health plan and ensure full lifetime cycle value of assets.

Experience

1. Deputy Chief Information Officer

   Mass General Brigham Health Plan

   Oct 2020 — Present · Somerville, MA, US

   My key responsibilities include- Representing the company with external organizations such as the Health Connector, MassHealth, NEHEN, Massachusetts Health Data Consortium, etc- Managing core systems such as QNXT, CCA, EDI, Internal-External Portals, EDW, and Reporting systems.Collaborating with MGB IT Leadership to identify enterprise synergies and improve patient/member experiences- Ensuring IT solutions meet MGB application development and security standards.Planning and recommending network, hardware, systems management, software and architecture- Ensuring network performance and maintaining policies, procedures, and processes for disaster recovery and business continuity- Supporting remote worker capabilities- Developing strategies for network systems solutions using emerging technologies- Translating business requirements into network and process designs- Developing technology standards and best practices for technical operations- Managing vendor relationships and service level agreements- Overseeing desktop application development, maintenance, and support- Managing IT security administration- Being accountable for administration, performance, and operations of both OnPrem and Cloud applications- Serving as the IT and Operations liaison to Internal Audit and external auditors.

Education

• National Institute of Technology Surat

  BE, Electronics

  1998 — 2002

• Indian Institute of Management Bangalore

  PGSEM

  2005 — 2006

• America’s Health Insurance Plans

  Certified Health Insurance Executive (CHIE), Health/Health Care Administration/Management

  2019 — 2020

Skills

• Xml
• Databases
• Software Development
• Integration
• Business Intelligence
• Healthcare Information Technology
• Sql
• Visio
• Asp.net
• Software Development Life Cycle (Sdlc)
• Qnxt
• Business Analysis
• .net Framework
• C#
• .net
• Microsoft Sql Server
• Requirements Gathering
• Sdlc
• Data Warehousing
• Sharepoint
• Requirements Analysis
• Software Project Management