Eric Bull

About Eric Bull

I build organizations that thrive in complexity and deliver results that others say are impossible. I align global stakeholders, cut through noise, and turn competing priorities into clear, decisive action that accelerates enterprise performance.With a deep technical foundation and a proven record of leading high-performing teams, I drive transformation through disciplined execution — strategic planning, risk mitigation, and relentless momentum across every level of the enterprise.I bring clarity to chaos. I design frameworks, orchestrate change, and deliver measurable outcomes that stick — from platform governance to customer value acceleration. My leadership style inspires trust, empowers teams, and turns strategy into impact.Veteran LeadershipUnited States Marine Corps (USMC)| Honorable Discharge | 20 Years of Service | Veteran’s PreferenceMy foundation is discipline, integrity, and results. I lead with precision, purpose, and an unwavering commitment to mission success.

Experience

1. Global Lead, Ctrl Cha - Ceg & Global Co-chair of Veterans at Servicenow Ebg

   ServiceNow

   Jun 2024 — Present

   I lead with intent — turning platform complexity into clarity and driving enterprise transformations that deliver measurable outcomes. My mission is to break down barriers, reduce friction, and align global stakeholders to accelerate value realization at scale.I design and execute strategies that unlock the full potential of the Now Platform, creating scalable solutions that foster growth, strengthen governance, and ensure long-term customer health. My leadership blends disciplined execution with a people-first approach, empowering teams, driving innovation, and sustaining momentum across every level of the organization.Key Achievements & Focus Areas:• Enterprise Strategy: Translate vision into actionable roadmaps that produce measurable business impact.• Transformation Leadership: Orchestrate initiatives that modernize process, technology, and outcomes.• Customer Advocacy: Enable customers to become champions of their success, driving adoption and expansion.• Innovation Partnering: Co-create scalable solutions with cross-functional and partner teams.• Executive Influence: Shape senior leader strategies that strengthen customer health and platform value.• Escalation Leadership: Turn critical issues into opportunities to restore trust and deepen relationships.• Culture Building: Champion a customer-first, outcome-driven culture that fuels growth.Leadership Ethos: Collaboration, adaptability, and relentless focus on results define my approach. My mandate is clear — transform platform chaos into clarity and deliver outcomes that last.

Education

• University of Arkansas

  BSE, Computer Systems Engineering

  1995 — 1999

Skills

• Project Management
• Access
• Data Analysis
• Mcdst
• Software Documentation
• Sdlc
• Microsoft Certified Professional
• Agile Methodologies
• Mcsa
• Program Management
• Management
• Microsoft Certified Systems Engineer
• Ms Project
• Project Planning
• Comptia Network+
• Risk Management
• Microsoft Sql Server
• Comptia a+ IT Technician
• Troubleshooting
• Microsoft Certified Desktop Support Specialist (Mcdst)
• Military
• Quality Assurance
• Microsoft Certified Systems Engineer (Mcse)
• Cisco Certified Network Administrator (Ccna)
• Training
• Sharepoint
• Testing
• Cisco Technologies
• Pmp
• Leadership
• Business Intelligence
• Team Leadership
• Software Development
• Vendor Management
• Microsoft Certified Professional + Internet (Mcp+I)
• Integration
• Comptia
• Microsoft Certified Systems Engineer +Internet (Mcse+I)
• Process Improvement
• Security