Buki Dada
Customer Operations and Marketing Manager @Thorlabs
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WORK HISTORY
Customer Operations and Marketing Manager @Thorlabs
Cambridgeshire, GB
Summary: Oversee the development of the Sales and Marketing teams to ensure consistently excellent customer service, drive the succession planning for customer facing teams, and support the engineering team\'s efforts in the product design and development life cycle.Responsibilities- Provide market insight into new product development and strategy, and formulate and implement strategic sales and marketing plans that support the engineering team- Oversee operational performance of Sales and Marketing teams, ensuring strategic targets are reached and that we provide an integrated and comprehensive customer experience- Contribute to long-term business strategy and development of lean culture and techniques in role as member of Senior Management Team
EDUCATION
LIU Post
B.A, Physics
Lehigh University
MS, Physics
University of East Anglia
Master of Science - MS, Operations and Logistics Management
UNC Kenan-Flagler Business School
MBA, Business
ABOUT BUKI DADA
Operations and Logistics Management graduate with MBA and Physics background. Extensive experience in a customer facing role within the photonics industry with demonstrable knowledge of customer applications and the development of interactive tradeshow demos. Proven ability to identify profitable business opportunities through market and competitive analysis, and to improve profitability through the design of customer operations workflows. Specialties: Business Development, Marketing Communications, Technical Marketing, Product Management
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