Buelent Zeyben

About Buelent Zeyben

With a dynamic career spanning over 25 years, I bring deep-rooted expertise in business and financial analytics, healthcare innovation, and advanced cloud technologies. My professional journey is distinguished by a steadfast dedication to data-driven strategies, which have driven growth and improved operations across various sectors.Throughout my career, I\'ve consistently focused on leveraging technology and analytics to uncover new opportunities and fortify existing operations, contributing to the sustained growth and success of the organizations I\'ve worked with.

Experience

1. VP of Data & Insight

   Tivly

   Feb 2023 — Present

   At Tivly, a specialized marketplace serving small and medium-sized businesses, we connect these businesses with insurance providers that best meet their unique needs. Our platform facilitates these matches and equips insurers with advanced tools to refine their marketing strategies. • Strategize and Implement Vision: I spearhead the strategic development of key technology initiatives, including CRM, Data Platforms, and Cloud Solutions. My focus is on shaping the vision and overseeing its execution.• Reengineer CRM Ecosystem: I have redesigned our CRM system to adopt an event-driven architecture. This enhancement provides a scalable, near real-time operational data platform, vital for Call Center Analytics and Marketing Insights.• Integrate Advanced AI in CRM: By incorporating conversational and assisted AI capabilities into our CRM platform, I\'ve enhanced our ability to address customer needs efficiently, offer expert guidance, and streamline training processes.• Enhance System Observability: Implementation of advanced observability features has significantly improved system performance and simplified troubleshooting processes.• Drive Cost Efficiency: My strategic approach to optimizing and renegotiating vendor licenses has resulted in annual savings of $240K.• Lead Global Teams: I manage and mentor diverse global teams, including development, data, cloud, and analytics units spread across the US, LATAM, and India, ensuring consistent support for our platform projects.

Education

• Berlin University of Applied Sciences Berlin (BHT)

  B.S, Mechanical Engineering

• Wharton Executive Education

  Chief Technology Officer Program

Skills

• Analytics
• Cloud Applications
• Performance Tuning
• Business Analysis
• Hadoop
• Product Management
• Unix
• Data Modeling
• Tableau
• Software Development
• Databases
• Sdlc
• Solution Architecture
• Data Warehousing
• Software Project Management
• Etl
• Enterprise Software
• Enterprise Architecture
• Informatica
• Business Intelligence
• Extract, Transform, Load (Etl)
• Requirements Gathering
• Oracle
• IT Strategy
• Data Migration
• Software Development Life Cycle (Sdlc)
• Business Process
• Data Architecture