Buddy Sumpter
Desktop Support Engineer @ Physicians Mutual | Audio Visual
- Role
- Desktop Support Engineer at Physicians Mutual
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Buddy Sumpter
As a Desktop Support Engineer, I provide Level 2 support for both on-site and remote…
Experience
Desktop Support Engineer
Oct 2025 — Present · Omaha, NE, US
Deliver Level 2 support for on-site and remote employees, enhancing overall user experience• Specialize in troubleshooting and deploying hardware, resulting in reduced downtime• Conduct firmware upgrades and ensure seamless meeting support, improving operational efficiency
Education
Bellevue University
Master of Science in Management of Information Systems, Business Administration
2017 — 2020
Bellevue University
Bachelor of Science, Management
2011 — 2012
Saint Louis Community College-Florissant Valley
Associate of Arts, Business Administration-Management
2010 — 2011
Papillion La Vista Senior High School
Diploma, College Prep
1999 — 2002
Skills
- Word
- Apple
- General Business Administration
- IT Operations
- Windows 7
- Servers
- Xp
- Windows Server
- Hardware
- Windows Xp Professional
- Linux
- Hospitality Industry
- Outlook
- Lync
- Technical Support
- Bluejeans
- Power Point
- Sales
- Windows 10
- Telecommunications
- Analysis
- Skype
- Cisco Technologies
- Polycom Cloud Axis
- Troubleshooting
- Codian
- Excel
- Technical Communication
- Accounting
- Databases
- Lifesize Video Conferencing
- Call Centers
- Yammer
- Polycom Real Presence Resource Manager
- Audio
- Information Technology
- Java
- Microsoft Excel
- Polycom Video Conferencing
- Clearsea
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