Buddhadev Dhara
Senior Operations Executive-international Patient Handling @Vaidam Health
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WORK HISTORY
Senior Operations Executive-international Patient Handling @Vaidam Health
Gurugram, IN
As an International Patient Coordinator, I specialize in providing end-to-end support to patients traveling to India for medical treatment. My role focuses on ensuring a seamless and stress-free experience by offering personalized guidance throughout their medical journey.Key Responsibilities:1. International Patient Counselling: Guiding patients from abroad through every step of their treatment process, understanding their medical needs, and addressing their concerns with empathy and clarity.2. Doctor & Hospital Recommendations: Advising patients on the most suitable doctors and hospitals based on their medical condition, ensuring high-quality and cost-effective care options.3. Financial Counselling: Offering transparent and detailed financial estimates, helping patients understand the costs involved and assisting with budget-friendly solutions.4. Accommodation Arrangements: Coordinating safe, comfortable, and convenient accommodations to support a smooth and restful stay during the treatment period.5. Appointment Scheduling: Facilitating timely consultations by securing appointments with top medical professionals in leading hospitals across India.6. Query Resolution: Acting as a reliable point of contact to address patient queries and provide continuous support before, during, and after treatment.Through a patient-centric approach and strong coordination with healthcare providers, I aim to make the medical travel experience efficient, compassionate, and worry-free for international patients.
EDUCATION
The Institute of Company Secretaries of India
Bachelor of Commerce - BCom
Delhi University
Bachelor of Commerce - BCom
ABOUT BUDDHADEV DHARA
Dedicated and goal-oriented healthcare professional with over 4 years of experience in the medical field. Proven ability to counsel patients effectively, both domestic and international, with a strong understanding of hospital admission processes, treatment options, and insurance procedures. Demonstrates solid knowledge of healthcare systems and patient care, with a focus on delivering accurate information and compassionate support. Skilled in communication, financial counseling, and operational coordination, with a consistent track record of meeting objectives and enhancing patient experience. Committed to contributing to quality healthcare delivery through focused, ethical, and patient-centered service.
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