Buddhadev Das
Devops,IT Service Management | CCNA, ITIL, | NOC Lead | Major incident Manager |LAN/WAN/WLAN, SD-WAN & Meraki Support | BMC remedy, ServiceNow, Jira, Octane, Confluence | Agile methodology & Scrum |
- Role
- Senior Consultant at Infosys
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Buddhadev Das
Experienced in Service Delivery, Service Assurance with a demonstrated history of working…
Experience
Senior Consultant
Feb 2025 — Present · Kolkata, IN
Incident, Change, Application and DB maintenance
Education
Symbiosis Institute of Management Studies
Master of Business Administration, Business Administration, Management and Operations
Punjab Technical University
BSc IT, Information Technology
2005 — 2008
Skills
- IT Service Management
- Operating Systems
- IT
- Sla
- Process Excellence
- Mis
- Network Security
- Wireless Routers
- Service Delivery
- Requirements Analysis
- Business Analysis
- Service-Level Agreements (Sla)
- Transition Management
- Quality Assurance
- Vendor Management
- IT Operations Management
- Itil
- Team Management
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