Troy Buchanan

Global Manager Digital Operations @Sazerac Company

Greenville, IN, US
EMAILS
t••••••••@sazerac.com
MOBILE NUMBERS
+15•••••••73

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WORK HISTORY

Aug 2024 — Present

Global Manager Digital Operations @Sazerac Company

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Louisville, KY, US

Provide strategic leadership across Sazerac’s digital operations, guiding cross-functional teams and managing a global network of 45+ external vendors to ensure platform stability, budget discipline, and operational integrity.Partner with leadership to align e-commerce and business goals, resulting in $573K+ in annualized savings through vendor consolidation, contract renegotiation, and technology optimization.Serve as a connective force across departments—driving fulfillment, inventory, and compliance improvements by bringing together stakeholders from logistics, finance, brand, and procurement.Lead digital infrastructure initiatives, including Shopify migrations, ERP integration strategy, and digital governance across platforms like AEM, WordPress, and OneTrust.Spearhead execution of high-profile e-commerce activations and rapid-turnaround PR launches—providing direction, oversight, and accountability in fast-paced, high-stakes environments.Recognized as a steady, trusted leader known for transparency, solution-oriented thinking, and cross-functional alignment.

EDUCATION

N/A

Ball State University

Computer Science

2015 — 2015

University of Louisville

Project Management

1992 — 2009

Indiana University Southeast

Computer Science

SKILLS

WordpressInteractive MarketingOnline AdvertisingNew Business DevelopmentWindowsEclipseMarketingEmail MarketingGitMysqlInteractive AdvertisingMicrosoft Sql ServerUser ExperienceWeb AnalyticsIntegrated MarketingLeadershipWeb DevelopmentPhpDigital StrategySqlLinuxGoogle AnalyticsProgram ManagementProject ManagementE-CommerceManagementRequirements AnalysisJavascriptAdvertisingOnline MarketingHtmlPhpmyadminIntegration

ABOUT TROY BUCHANAN

With 35+ years of experience in digital ecosystems, I specialize in guiding cross-functional initiatives that align business objectives and e-commerce strategy with execution. At Sazerac, I serve as Global Manager of Digital Operations, where I oversee a digital vendor network of 45+ partners, ensuring platform stability, budget accountability, and compliance at scale.In the past year, I’ve driven over $573K in martech and operational savings by negotiating smarter contracts, simplifying our tech stack, and partnering across departments to improve fulfillment and shipping workflows. I’m a central collaborator—shaping direction, advising execution, and removing friction across functions like finance, logistics, procurement, and brand.My work spans Shopify migrations, ERP touchpoints, accessibility standards, first-party data strategy, and digital governance across platforms like AEM, WordPress, and OneTrust. I’m also deeply involved in budget management and monitoring, vendor evaluations, contract renewals, SSL and domain oversight, and digital compliance readiness.I frequently lead the digital side of high-visibility launches, PR activations, and rapid-response e-commerce rollouts—bringing together internal stakeholders and external vendors under tight timelines without compromising quality or compliance.I’ve built a reputation for finding smart, creative solutions when the pressure is on, without sacrificing quality or clarity. I’m confident in my knowledge but always open to new ideas. Whether leading a high-stakes rollout or identifying complex operational issues, I stay focused, share honestly, and bring the right people together to get it done right the first time.

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