Brian Thome
Chief Customer Officer at Qualia
- Role
- Chief Customer Officer at Qualia
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Brian Thome
I’m passionate about building great products and strong businesses around them. I’ve held leadership roles across product management, product marketing and customer success largely in B2B SaaS businesses. The thread that connects these diverse roles is my passion for understanding customer needs, leveraging those insights to build great products and experiences, and building high performing teams that drive business results.
Experience
Chief Customer Officer
May 2025 — Present · Austin, TX, US
As Chief Customer Officer at Qualia, I am responsible for shaping and executing our customer strategy, encompassing onboarding, customer success, support, and professional services. My focus is on building a world-class customer experience for all of Qualia\'s customers.
Education
Duke University
BA, Political Science
1996 — 1999
Northwestern University - Kellogg School of Management
MBA, Entrepreneurship, Marketing, Management and Strategy
2006 — 2008
Skills
- B2b Marketing
- Line Maintenance
- Commercial Aviation
- Avionics
- Aviation Security
- A330
- Type Rating
- Data Analysis
- Aerospace
- Crew Resource Management
- Digital Marketing
- Business Networking
- Overhaul
- Social Media
- Product Marketing
- Iata
- Social Media Marketing
- Ground Handling
- Marketing Research
- Aircraft Maintenance
- Credit Risk
- B2b
- Market Research
- Civil Aviation
- Employer Branding
- Enterprise Software
- Analytics
- Professional Networking
- B737
- Business Strategy
- Aeronautics
- Customer Insight
- Content Marketing
- Wire Framing
- New Product Validation
- Advertising
- Airlines
- Maintenance & Repair
- Cross-Functional Team Leadership
- Marketing Strategy
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