Bonnie Barda
Manager - Customer Experience Strategy & Analytics at Midco
- Role
- Manager of Customer Experience Strategy & Analytics at Midcontinent
- Location
- Sioux Falls, SD, US
- LinkedIn followers
- 500 followers
About Bonnie Barda
I am a dedicated contact center professional with over 24 years of experience in the banking, wireless communication, and insurance industries. My career has spanned various roles, from front-line agent to business support and management, providing me with a comprehensive view of operational best practices.I have a strong passion for operational reporting and support, and I thrive on leading others in their growth and development. My \"live to serve\" mentality, combined with a lifelong curiosity and commitment to learning, brings value to every role I undertake.
Experience
Manager of Customer Experience Strategy & Analytics
Dec 2024 — Present
Skills
- Microsoft Excel
- Customer Service
- Productive Teams
- Coaching
- Quality Assurance
- Microsoft Office
- Workforce Management
- Management
- Team Building
- Telecommunications
- Analysis
- Communication
- Analytics
- Organization
- Problem Solving
- Learning Styles
- Team Leadership
- Energetic Team Player
- Process Improvement
- Call Centers
- Customer Experience
- Performance Management
- Customer Satisfaction
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.