Soham B.

About Soham B.

At Mixpanel, my focus as an Account Manager is on nurturing key relationships and leveraging my background in Industrial Engineering and Digital Marketing to advance customer success. Building on a strong foundation from Sir M Visvesvaraya Institute of Technology, I apply analytical and strategic approaches to digital strategy and customer advocacy.Previously, our team at 6sense achieved a 97% gross retention rate and exceeded upsell targets by 250%, a testament to our collaborative efforts in delivering value to our clients. With these successes, I am committed to driving continuous improvement and strategic growth, championing customer satisfaction and business development within the tech industry.

Experience

1. Account Manager

   Mixpanel

   Jul 2024 — Present · Bengaluru, IN

   Managed a portfolio generating $2.65 million in Annual Recurring Revenue (ARR). • Delivered $138K in incremental revenue with a Net Revenue Retention (NRR) of 101% in Q1. Churn:$103K.• Delivered $180K in incremental revenue and improved NRR to 116% in Q2, while reducing churn. Churn:$76K.• Delivered $214K in incremental revenue in Q3.• Delivered $229K in incremental revenue in Q4.Key Initiatives:• Conducted training for the larger acquisition and retention teams on 6sense, thus helping them prioritise and develop more intelligence-oriented prospecting. This significantly helped generate an incremental revenue of $1m, influenced pipeline from the tool. • Worked on PLG accounts to convert them into Enterprise contracts. Generated 200K in upsells from accounts not in RTA. • Organised and executed a Blitz session with the team to generate an upsell pipe of $100K.• Team of the year Award - Q4.• Spiff Award Winner - for selling new SKUs. Highest revenue contributor in the team.

Education

• Sir M Visvesvaraya Institute Of Technology

  Bachelor of Technology - BTech, Industrial Engineering

  2013 — 2017

• Digital Vidya

  Certified Digital Marketing Professional, Digital Marketing