Sarthak Bansal

Provincial Offences Officer @Metrolinx

Toronto, ON, CA

Enforce Metrolinx By-Laws, ensuring passenger safety and compliance with transit regulations.• Conducted security investigations, gathered witness statements, issue Provincial Offence Notices anddocumented reports for legal proceedings• Monitor CCTV systems and access control points, promptly responding to alarms and security incidents.• Engage with vulnerable individuals in and around transit spaces, providing support and referrals to socialagencies.• Respond to and manage a wide range of calls, including mental health crises, trespassing incidents, and domesticdisturbances.• Assist in emergency response situations, administer first aid, and coordinate with agencies as needed.• Prepare detailed reports on security incidents, document evidence, and testify in hearings when required.• Trained and mentored new staff members to ensure adherence to security protocols and procedures.

George Brown Polytechnic

Postgraduate Degree, International Business

College Of Vocational Studies

Office Management and Supervision

George Brown Polytechnic

Postgraduate Degree, Human Resources Management and Services