Benedita Sampaio e Mello
Head of Enterprise Services, Healthcare and Life Sciences @Qualtrics
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WORK HISTORY
Head of Enterprise Services, Healthcare and Life Sciences @Qualtrics
I oversee a team of 30+ Technical Account Managers (TAMs) responsible for helping 1,300 Healthcare and Life Sciences customers get the most value from their Qualtrics programs. • I am also one of the five core Program Managers in our ongoing Customer Success organization transformation, responsible for updating our working motion, performance metrics, service offering, enablement strategy, and other key areas impacting all 700 global Customer Success team members.
EDUCATION
Tufts University
Bachelor of Science in Economics & Bachelor of Arts in Political Science
MIT Sloan School of Management
Master of Business Administration (M.B.A.), Data Analytics, Strategy, Sustainability
SKILLS
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