Brynn Herncane

Aspiring Public Relations and Advertising Student at Duquesne University McAnulty College of Liberal Arts

Role
Starbucks Barista at Fairmont Hotels & Resorts
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Brynn Herncane

As a Public relations and Advertising major at Duquesne University, I specialize in pr with a minor in multi-platform journalism and a minor in communication studies. My passion lies in travel, creating positive images for clients and businesses, and being able to be creative. I believe in the importance of good publicity and marketing’s power to showcase a companies passion, culture, and drive a fresh eye on business development. At my time here at Duquesne I’m currently treasurer and social chair of Duquesne PRSSA which is helping me gain leadership, networking, and strategic planning skills. To strengthen and learn new skills in my field I am currently searching for internships in downtown Pittsburgh. My work experiences in hospitality, food industry, nonprofit, and academia have helped me become a well rounded student and independent young adult.

Experience

  1. Starbucks Barista

    Fairmont Hotels & Resorts

    Feb 2025 — Present · Pittsburgh, PA, US

    As a brand ambassador within the Fairmont’s luxury environment, I represent two globally recognized brands, ensuring that every guest interaction adheres to \"Five Star\" service standards and maintains a consistent, premium brand image. This role requires a sophisticated understanding of reputation management and consumer engagement, as I navigate high-volume service while delivering polished, persuasive communication. Beyond daily operations, I execute on-site promotional strategies by driving awareness for seasonal campaigns and new product launches. I treat customer interactions as an exercise in real-time PR, managing brand perception and resolving conflicts with diplomacy. By monitoring consumer trends and feedback at the point of sale, I gain valuable insights into brand loyalty and audience behavior, sharpening the strategic communication skills essential for a career in the PR and advertising industry.

Education

  • Duquesne Study Abroad

    Study Abroad

  • Duquesne University

    Bachelor of Arts - BA, Public Relations, Advertising, and Applied Communication

  • Robert Morris University

    Bachelor of Arts - BA, Public Relations, Advertising, and Applied Communication

  • Duquesne Rome Campus

    Study Abroad, Rome, Italy

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Brynn Herncane — Starbucks Barista at Fairmont Hotels & Resorts in Pittsburgh, PA, US | Unifers