Bryce Ackerman
Not every company is ready to elevate WFM or understands how to — that’s where I thrive - building the bridge between data, operations, and leadership. 🛫 🔎
- Role
- Internal Customer Success & Workforce Management Consultant at Roche
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Bryce Ackerman
I’ve failed. I’ve succeeded. I’ve crushed it. And I’ve fallen short. But I’m…
Experience
Internal Customer Success & Workforce Management Consultant
Jun 2021 — Present · Indianapolis, IN, US
Education
University of Nevada-Las Vegas
B.A., Public Relations
Skills
- Process Improvement
- Management
- Call Centers
- Change Management
- Blue Pumpkin
- Analysis
- Human Resources
- Workforce Planning
- Troubleshooting
- Avaya
- Iex
- Access
- Workforce Management
- Workforce Development
- Process Scheduler
- Business Process Improvement
- Customer Service
- Training
- Customer Satisfaction
- Call Center Development
- Forecasting
- Leadership
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