Bryant H. Townley
Consultant | Senior Support & Operations Leader | Client Success Advocate | Data & Metrics Fanatic | Public Speaker | 4DX
- Role
- Senior Support Manager at Dynamic Consultants Group (DCG)
- Location
- New Orleans, LA, US
- LinkedIn followers
- 500 followers
About Bryant H. Townley
I am an experienced project manager with a strong background in hospitality and digital transformation, specializing in the seamless integration of technology to enhance the guest and customer experience. With expertise spanning global operations, project management, and technical support, I’ve successfully led large-scale deployments that have transformed the digital landscape of properties worldwide. In my current role with Marriott International, I oversee the implementation of innovative digital tools such as the Mobile Key system. My passion lies in ensuring that technology not only enhances operational efficiency but also elevates guest satisfaction and safety. I’ve managed projects across multiple continents, delivering solutions that improved multi-billion-dollar portfolios and managing multi-million-dollar budgets. Throughout my career, I’ve collaborated with cross-functional teams, built strategic relationships with stakeholders, and developed process guides to streamline project execution. My technical acumen, combined with a focus on customer experience, positions me as a leader in delivering high-quality results that impact both guests and organizations. I’m always looking to connect with professionals who are equally passionate about innovation, technology, and creating unforgettable customer experiences.
Experience
Senior Support Manager
Dynamic Consultants Group (DCG)
Jan 2025 — Present · Kansas City, MO, US
Education
Liberty University
Bachelor of Business Administration - BBA, Project Management
Lone Star College
Associate of Science - AS
Liberty University
Master of Business Administration - MBA
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