Bryant Mitchell

About Bryant Mitchell

Experienced Program Manager with a proven track record of leading critical North America expansion initiatives. Serves as the point of contact for program launches across the US, Canada, and Mexico, executing critical tasks, communicating risks, and providing day-of support. Skilled in creating sustainable and scalable tools to support operations. Backed by a background in providing Forbes Five-Star customer service and attention to detail.

Experience

1. Senior Supply Chain Manager, Amazon Flex

   Amazon

   Dec 2025 — Present · Phoenix, AZ, US

   Architected and executed end-to-end launch strategies across 5 business lines spanning US, Canada, Mexico, Brazil, and Japan, establishing standardized frameworks that enabled increase in launch capacity from 2021 to 2024• Drove network-wide process standardization and automation initiatives, eliminating 40+ weekly manual hours while improving forecast accuracy and launch reliability across the global delivery network• Established comprehensive program metrics and reporting frameworks that became the source of truth for organization-wide systems, enabling data-driven decision-making across multiple stakeholder groups• Spearheaded pilot expansion increasing same-day delivery selection from 2,500 to unique items while reducing delivery times from 3.61 to 0.46 days and achieving $1.38 per package cost savings• Led Brazil market entry strategy from conception to scale, growing from 166 packages at launch to weekly packages with 3,900+ delivery partners across 7 metros while maintaining 94.6% same-day delivery accuracy• Pioneered return optimization program launch, designing backend systems and pricing structures that reduced average return distance by 10-14 miles and improved same-day return rates by 4,470 basis points, projecting $44M in operational savings

Education

• University of Arizona

  Bachelor of Science - BS, Industrial Engineering

• University of Arizona

  Bachelor's degree, Industrial Engineering