Bryan Singletary
Senior IT Infrastructure Analyst @Duke Energy Corporation
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WORK HISTORY
Senior IT Infrastructure Analyst @Duke Energy Corporation
Charlotte, NC, US
Provide 24/7 rotational on-call support for production systems utilizing Service Now.• Automate application upgrades / deployments using Digital.ai (XL Deploy).• Upgrade and patch applications / infrastructure. • Remediate critical vulnerabilities discovered by Tenable.• Support Citrix sessions for over users.• Manage XenApp Citrix applications and servers, including SOX applications.• Migrated EOL XenApp application and servers to latest version.• Set up SSO for applications with IAM group using Azure and ADFS.• Prepare, gather and present evidence for various internal and external compliance audits.• Maintain updated documentation for all applications. • Troubleshoot hardware and software issues on production systems.• Track projects and incidents using Jira.• Actively monitor application stability using Dynatrace.
EDUCATION
American Intercontinental University
Master's Degree
DeVry University-Georgia
Bachelor of Applied Science (B.A.Sc.)
ABOUT BRYAN SINGLETARY
Seasoned IT Professional with a background in infrastructure management and software…
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