Bryanne Massey
Sr Director, Customer Experience Strategy @Chartwell Retirement Residences
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WORK HISTORY
Sr Director, Customer Experience Strategy @Chartwell Retirement Residences
EDUCATION
York University
Lean Operational Excellence for Service Organizations
University of Toronto
Intro to Project Management
Dalhousie University
Bachelor of Commerce (B.Com.)
University of Guelph
AGRICULTURE, AGRICULTURE OPERATIONS, AND RELATED SCIENCES
SKILLS
ABOUT BRYANNE MASSEY
Senior operational director with a depth of experience ranging from process driven production and manufacturing solutions to strategic cultural development and implementation. An enthusiastic and positive force in the workplace with a strong focus on driving results through the customer experience. Highly adaptable, excelling in identifying and analyzing needs, generating buy-in, and deploying effective solutions.
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