Bryanna Hames
Client Liaison at Insperity Improving Human Capital | Helping Businesses Succeed | Risk Management | Benefits | Employee Training | Generate Revenue
- Role
- Client Liaison at Insperity
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Bryanna Hames
As a passionate advocate for local businesses, I specialize in delivering tailored business performance solutions to small and medium-sized businesses. My objective is to support clients in optimizing their operations, fostering growth, enhancing their employer brand, and achieving excellence in their endeavors.At Insperity, a renowned advisor to top-tier American businesses for three decades, we offer a comprehensive suite of human resources and business solutions aimed at enhancing organizational performance. With a track record of serving over businesses and impacting more than 2 million employees, our mission at Insperity is to empower businesses to thrive, by fostering prosperous communities. Our diverse range of business performance solutions is designed to empower business owners in strategically leveraging their human capital for sustained success, regardless of their workforce size.I invite you to connect with me to explore how Insperity can support your business in reaching its full potential: b••••••••@insperity.com or 98••••••92.
Experience
Client Liaison
Oct 2024 — Present · Charlotte, NC, US
Responsible for delivering an exceptional and memorable client experience, ensuring every interaction reflects professionalism, care, and a commitment to exceeding expectations- Lead the development, coordination, and implementation of client service strategies to support seamless onboarding, engagement, and long-term partnership success- Build, strengthen, and maintain trusted relationships with client owners, primary contacts, and key stakeholders to foster ongoing collaboration- Analyze client needs and concerns, identify root causes, and recommend strategic solutions with clear action plans for resolution- Assist clients in obtaining, interpreting, and navigating service information with clarity and confidence- Collaborate with sales, service, and leadership teams to support prospect meetings and present service solutions from a client-centric perspective- Resolve complex or sensitive situations with professionalism, empathy, and strategic judgment, reinforcing client trust and partnership longevity- Provide internal leadership by coordinating cross-functional workflows, ensuring task accuracy, timely delivery, and cohesive team alignment- Promote a client-focused culture by modeling proactive communication, strong problem-solving, and a dedication to continuous improvement.
Education
Elon University - Martha and Spencer Love School of Business
Bachelor of Science Business Adminstration - BSBA, Marketing/Marketing Management, General
Elon University
Bachelor of Arts - BA, Strategic Communications
Skills
- Public Relations
- Sales Management
- Leadership
- Grammar
- Biology
- Creative Writing
- Project Management
- Financial Accounting
- Strategic Public Relations Planning
- Project Planning
- Marketing
- Powerpoint
- Strategic Communications
- Team Leadership
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