Bryan Kercheval

Passionate leader in the support industry helping teams to obtain goals and grow individually.

Role
Guest Relations Team Lead - Fishers Hospital at Indiana University Health
Location
Westfield, IN, US
LinkedIn followers
500 followers

About Bryan Kercheval

Diligent, organized, and results-oriented Contact Center Manager with experience…

Experience

  1. Guest Relations Team Lead - Fishers Hospital

    Indiana University Health

    Sep 2025 — Present · Fishers, IN, US

Education

  • WGU Indiana

    Bachelor of Science, Business - Healthcare Management

    2016 — 2021

  • Ivy Tech

    Associates of Applied Science

    1987 — 1989

Skills

  • Call Centers
  • Cross-Functional Team Leadership
  • Training
  • Data Center
  • Team Building
  • Training Delivery
  • Help Desk Support
  • Customer Service
  • Classroom Instruction
  • Information Technology
  • Incident Management
  • Project Management
  • Itil
  • International Teams
  • IT Service Management
  • Change Management
  • International Relations
  • Process Improvement
  • Troubleshooting
  • Technical Support
  • Call Center
  • Leadership
  • Business Process Improvement
  • Service Management
  • Service Desk
  • Adult Education
  • IT Operations

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Bryan Kercheval — Guest Relations Team Lead - Fishers Hospital at Indiana University Health in Westfield, IN, US | Unifers