Bryan Houser
Driving Customer Success | Retention & Revenue Growth Strategist | Consultative, Analytical, Collaborative
- Role
- Account Manager at ODP Business Solutions
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Bryan Houser
I recently achieved my certification in Google Data Analytics and am now familiar with using Excel, Google Sheets, Tableau, SQL, and R for analyzing data. I have a passion for growth, not just for myself, but for the team and those around me to succeed. Currently, I\'m looking for an entry role in Data Analytics, and I plan on getting more certifications (will be learning about Python and AI next).God has given me the desire in my heart to learn in everything pertaining to life: from being a better husband and father, to being the best in the sales development process, and now desiring to be a part of something bigger by using data analytics and AI to help my future employer succeed. Being coachable and striving to improve and grow equals success.
Experience
Account Manager
Jun 2021 — Present · Austin, TX, US
Acted as strategic point of contact for a portfolio of B2B clients, increasing sales attainment from 50% to 126% through personalized outreach and data-informed strategy.• Analyzed customer purchasing behavior to implement targeted retention strategies, significantly boosting revenue.• Partnered with support teams to ensure seamless customer handoffs and fast time-to-value.• Re-engaged inactive accounts by identifying root causes of disengagement, successfully onboarding them again and driving renewed revenue growth.• Drove expansion revenue by identifying upsell opportunities aligned with customer goals.• Earned quarterly bonuses throughout 2024 and 2025 despite economic challenges.
Education
The University of Texas at Austin
Bachelor of Science - BS
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