Bryan Furler
Account Director (Customer Success)
- Role
- Account Director - Education at Interplay Learning
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Bryan Furler
SaaS client service management professional with experience in the higher education administration market.Skilled in training, developing and motivating customer support staff, cultivating client relationships and exceeding performance metrics for customer support. In depth knowledge of the software development, testing and release process. Skilled in translating business needs into software development projects and managing projects from concept to release.
Experience
Account Director - Education
Aug 2022 — Present · Austin, TX, US
Founded in 2016, Interplay Learning is the leading global provider of online and VR training for the essential skilled trades. The Austin, Texas-based firm develops and delivers scalable, highly effective digital learning simulations for the HVAC, Plumbing, Electrical, Solar and Facilities Maintenance workforce. Leveraging Comersive Learning technology, Interplay allows its customers to practice hands-on learning and train to be job-ready in weeks, not years. The company was named to the 2020 Inc. Best in Business list, won the AI Breakthrough Award for Best Use of Virtual Reality for Enterprise Applications and is an AHR Expo – Innovations Awards 2020 Winner. Interplay Learning is building better training, better careers and better lives for its customers and their employees. Welcome to the next generation of the skilled labor workforce.
Education
Buena Vista University
Bachelor's degree, Business Management and Organizational Communications
1998 — 2002
Texas State University
Master of Education (M.Ed.), Counselor Education/School Counseling and Guidance Services
2005 — 2007
Skills
- Project Management
- Public Speaking
- Customer Relationship Management (Crm)
- Management
- Event Planning
- Career Development
- Software as a Service (Saas)
- Student Affairs
- Resume Writing
- Team Leadership
- Higher Education
- Crm
- Employee Training
- Customer Service
- Team Management
- Training
- Career Counseling
- Leadership
- Saas
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